Lexus Luxury Car Service in Kelowna, British Columbia
Lexus Canada Dealerships Ranked Highest in Service Satisfaction by J.D. Power
Beyond expert servicing by our Lexus-trained technicians, the highest-quality overall experience and attention to detail is the standard that each Lexus Guest can expect when they visit a Lexus dealership. This heightened level of care is part of our ongoing quest for the very best in service excellence — a level of excellence for which Lexus dealerships have gained national recognition.
For the second year in a row, J.D. Power has awarded Lexus Canada dealerships the highest rank in “Highest Overall Customer Satisfaction Among Service Provider Brands”. This prestigious recognition is based on a study of more than 12,340 Canadian vehicle owners whose vehicles are between 4 and 12 years old. The study measures overall satisfaction based on five key factors, including: service initiation; service quality; service advisor; service facility; and vehicle pick-up.
At Lexus, we’re proud to be recognized for our service expertise, commitment to quality and focus on customer service — adding to the sincere pride we take in each and every Lexus Guest experience we create
Book an appointment at Lexus of Kelowna today.
Prefer to text? Text (778)-765-0172 to book your next appointment, or to discuss any of your service needs with one of our Service Advisors.
*Lexus received the highest numerical score in the J.D. Power 2015-2016 Canadian Customer Service Index (CSI) Long-Term Study. 2016 study based on 12,340 total responses among 26 vehicle service providers, measuring the opinions of owners whose vehicle is between 4 to 12 years old, surveyed March- June 2016. Your experiences may vary. Visit jdpower.com
Immeasurable Benefits of Maintenance:
By performing routine maintenance on your vehicle, it gives our technicians the opportunity to identify any unnoticed issues, low levels of vital fluids, and any excessive wear or damage to vehicle components. Through regular routine maintenance, you can ensure your vehicle remains safe and operates at peak performance, giving you peace of mind.
At Lexus of Kelowna, we help our clients to develop routine maintenance habits early so that they last a lifetime, preserving the reliability and resale value of their vehicles.
All new Lexus models come with the following complimentary services:
- 1,600 KM Check-In: A service where we do a quick visual inspection to ensure proper working order, help you to tailor your personal vehicle settings, and respond to all your early questions or concerns.
- 8,000 KM Oil & Filter Service: Your first oil change – we replace your engine’s oil and filter, inspect fluid levels, belts, lights, filters, hinges, locks, and latches, and complete a road test so our Lexus experts can be sure that the car is still performing optimally within your first year of ownership.
To learn more about your Lexus’ maintenance schedule, contact our service staff during business hours.
Lexus Car Detailing Services
Our car detailing services are here to rid such offenses. Freshen up your sports car, sedan, or crossover with a thorough polish and interior detailing. Even if you need to escape away in a hurry, we offer a range of car wash and detailing packages, from express grooming to the most comprehensive, deep-fiber shampoo, shine, and perma-sheen.