Lexus of Kelowna Out-Of-Town Experience
At Lexus of Kelowna we are dedicated to ensuring a seamless purchase experience for our out-of-town clients. We understand that you will have questions regarding your purchase, and we are here to help simplify the process. If there is something that you would like clarified, one of our Sales Staff would be happy to assist you.
From your first contact with our dealership until years after, our dedicated staff will ensure that your needs are not only met but exceeded. Transparency is a must when buying a vehicle, especially when you are not physically here to see, touch and feel your new vehicle. Our process for out-of-town buyers is simple and effective: we will provide you with a personalized video of the vehicle you are purchasing, a detailed mechanical report, ICBC or CarProof claims history, and full disclosure throughout the process.
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If we are selling a vehicle to a customer that lives outside of B.C., we do not have to charge PST if the following criteria are met:
- The Customer completes and signs a form FIN 440 (provided by us)
- We, the seller are responsible for obtaining the identification necessary (photo copy) to ensure that an individual purchasing a vehicle is not a B.C. Resident. We must have two pieces of ID as proof of residency. Acceptable forms of ID are as follows:
- Out of province Driver’s License
- Out of province Medical plan card
- Utility bill showing the address of service.
- Vehicle registration. We cannot accept the vehicle registration and driver’s License together as it does not prove residency
- NOTE… credit cards, social insurance cards or birth certificates are not acceptable identification.
If the customer is a resident of a province that has a PST (i.e. Saskatchewan, Manitoba, etc.) we only have to charge 5% GST if the customer is able to provide us the documentation outlined above. The customer will then need pay their home Province tax (provincial PST) when they register the vehicle.
If the customer is a resident of a province that has HST (i.e. Ontario) we have two options.
- Charge 5% GST. In this case the customer will need to deal with the additional tax due when they try and register the vehicle in their province
- Charge the customer the applicable HST rate in their province.
Here are some examples of shipping cost from Kelowna. These prices can vary based on the type and size of vehicle.
- Calgary – $550
- Edmonton – $650
- Vancouver – $400
- Regina – $1300
We understand that with busy schedules you may not be able to make it to Kelowna to pick up your vehicle. Shipping is a convenient cost effective way to receive your vehicle. Over the years we have partnered with only the best shipping companies and have shipped vehicles across Canada as far away as Newfoundland.
Driving to Kelowna
Located in the heart of the Okanagan Lexus of Kelowna is only a short drive from many cities in B.C. and Alberta. Click here for detailed driving directions via Google Maps.
Flying to Kelowna
Kelowna is home to an international airport and many of the major airlines service this area with daily flights. Upon arrival you will be greeted by our personal driver and escorted back to our dealership where you will meet your new car for the first time.
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I have never bought a vehicle without seeing it how do I know that it is in fact in good condition?
We are the only Lexus dealer between the Lower Mainland and Calgary and provide you with all of the information that you will need to make a purchase decision. That includes a Car Proof or ICBC accident report, mechanical report and a full personalized video of the vehicle you are looking to purchase.
What if my vehicle is damaged during shipping?
Our shipping partners are fully insured and any new damages found after transport will be rectified. Your Sales Consultant will send you a final video walk around on your vehicle after it has been detailed and before delivery so you have record of the condition before it leaves our dealership. Our shipping partners are just that – partners – and we work together to ensure that you, our mutual client, are taken care of.
Do I have to get an inspection on my car once it arrives?
If your pre-owned vehicle is being shipped outside of B.C. to another province then it requires an out of province inspection. This low-cost inspection is a formality to ensure that the vehicle you are bringing in meets the requirements of your province. Our reconditioning standards mean that the vehicle that you are purchasing will meet the requirements of your home Province. You will also receive via email, the service inspection on this vehicle and the printed copies will arrive with the vehicle as well.
What does “Certified” mean and what does it get me?
All major manufacturers have now committed to the re-marketing of their respective brands. For Lexus and our dealership it means attractive pricing, offering competitive sub-vented finance rates, warranty options, and confidence of our stringent inspection and reconditioning standards. Learn more about the Benefits of Certified Used Lexus Vehicles.
So if I am not buying a Lexus does that mean I am getting a sub-standard vehicle?
Absolutely not, we are dedicated to ensuring that we sell a quality vehicle no matter what the brand. Our entire pre-owned inventory has been fully safety inspected and reconditioned to the standards set by our dealership and dealer group.
What kind of finance rate would I get?
We work with a number of financial institutions to ensure that we get you the most competitive rate for the vehicle you are purchasing. A number of factors can affect what rate we can get. Our Financial services office will work diligently to ensure we are getting the best rate for the vehicle you are buying.
Lexus Certified Pre-Owned vehicles may also qualify for special sub-vented rates through Lexus Financial. Check with one of our Sales Consultants for current offerings.
What kind of guarantee or warranty do I get?
Depending on the vehicle that you are purchasing there may or may not be any remaining manufacturer’s warranty. For added peace of mind we offer and can tailor a warranty to your specific driving needs. Our Sales Consultants and Financial Services managers will work with you to ensure you are getting the proper and adequate coverage for your new vehicle.
Do you offer protection packages or 3M?
Yes, as a full service dealership we offer many products intended to protect your new investment. 3M, Rust proofing, undercoat, Paint Protection, leather and vinyl protection and window tint are all items offered through our dealership. These items can also be added to any finance or lease contracts.